Last updated: June 1, 2025
Due to the nature of digital services, Rankivo generally does not offer refunds for partial subscription periods or unused time remaining on an active subscription. By subscribing to a paid plan, you acknowledge and agree to this policy.
Refund requests may be considered on a case-by-case basis under the following circumstances:
You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to your paid plan until the end of the current billing period. No partial refunds are issued for the remaining days in a billing cycle.
Credit packs purchased on a pay-as-you-go basis are non-refundable once purchased. Credits do not expire and can be used across all tools on the platform at any time.
To submit a refund request, please contact us at support@rankivo.co with your account email and a brief description of the issue. We will review your request and respond within 3–5 business days.
Approved refunds will be processed through the original payment method and may take several business days to reflect in your account, depending on your bank or payment provider.
For any questions about this Refund Policy, reach out to us at support@rankivo.co.